IT Infrastructure Director

Location: Pennsauken, NJ
Date Posted: 11-08-2018
Our client is a growing, successful, well financed retail in NJ in the Philadelphia area.  They have engaged us to assist them in finding a Director of IT Infrastructure at their corporate headquarters.  The management team is fantastic.  This is a great opportunity to put all your technical skills to use, while still learning new skills.


IT Infrastructure Director


Job Summary:

The Information Technology Director will help build, deploy and maintain a highly available, elastic, enterprise solutions for the enterprise. You will own the 24x7 global support, operational maturity model, operations provisioning process and monitoring to ensure availability, reliability, recoverability and optimum performance.
You will have ability to work cross-functionally with product, engineering, professional services, and application teams to prioritize initiatives, balancing internal priorities with customer expectations. This is a hands-on senior level position managing a team of engineers supporting the enterprise.

Responsibilities
  • As Information Technology Manager, you’ll own operations and administration of our production cloud platform (e.g., AWS) to ensure reliability, recoverability and optimum performance.
  • Deliver service availability at or greater than 99.9% uptime in the cloud at specified concurrency and performance levels.
  • Work with internal and external partners and vendors to maintain 24x7 global operations support.
  • Develop and manage multiple, large-scale global enterprise relationships, working with technical and business leaders.
  • Manage the reliability of our multipoint data and voice network at the corporate headquarters, and at the stores and distribution centers.
  • Deploy and utilize automation tools to minimize human operational requirements, provide flexibility and elasticity across cloud infrastructure providers, and facilitate easy movement to and from the cloud for clients.
  • Create, manage and report against KPIs for the platform’s operation, overseeing all platform change management and deployment activities.
  • Implement and maintain full operational compliance against various security and compliance requirements
  • Consistently improve performance and reliability as the platform scales, driving continuous improvement through operational metrics.
Qualifications
  • Technical aptitude and a passion for staying current with new and upcoming technologies to ensure the best possible solutions.
  • 5+ years managing enterprise cloud operations and environments.
  • 5+ years managing large scale public cloud application deployments.
  • Proven experience leading a globally dispersed team.
  • Strong prior experience managing projects, activities, vendors and infrastructure activities in a virtual/cloud environment.
  • Excellent technical knowledge and long term practical experience in the design, implementation, management, and maintenance of virtual/cloud systems.
  • Expert in at least one preferred by not required: MS Azure, AWS, or Google Cloud
  • Proficient experience managing outages, customer escalations, crisis management and other similar circumstances.
  • Experience with common vulnerability scanning and penetration testing tools.
  • Knowledge of common computer security issues, including network and application vulnerabilities.
  • Any certifications a plus.
  • Experience with the phases of the software development lifecycle.
  • Retail experience a plus
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