Jobs at MEA Strategic Solutions, LLC

View all jobs

Help Desk Support Analyst (contract to hire)

Houston, TX · Information Technology
Help Desk Support Analyst (contract to hire)

Hiring Company: MEA Strategic Solutions

Job Title: Help Desk Support Specialist

Industry: Information Technology

Pay: Depending on experience, up to $20.00/hour, plus paid OT

Location: Clay Rd, Houston, TX (between Sam Houston and 290)

Days/Hours: Full-time
We are conducting a search for a Help Desk Analyst to support our client in Houston, TX.  In this pivotal role, you will provide back office user support, Store compute support, and POS support. 
This is a full-time, permanent, contract to hire position.

Principal Duties and Responsibilities:
  • Responds to customer technical problems/issues related to software and applications via phone and/or online support.
  • High-volume fast paced call center environment.
  • PC software and application support experience needed.
Required Skills and Competencies:
  • 2+ years of experience
  • Some formal computer training (experience can be a substitute for training)
  • Excellent written and verbal communication skills needed
  • Open to US citizens or valid GC holders
  • Must be able to pass criminal background check
 Please submit your resume in confidence, for immediate consideration.
Powered by