Help Desk Support Analyst (contract to hire)
: MEA Strategic Solutions
: Help Desk Support Specialist
: Information Technology
: Depending on experience, up to $20.00/hour, plus paid OT
: Clay Rd, Houston, TX (between Sam Houston and 290)
We are conducting a search for a Help Desk Analyst
to support our client in Houston, TX. In this pivotal role, you will provide back office user support, Store compute support, and POS support.
This is a full-time, permanent, contract to hire position.
Principal Duties and Responsibilities
Required Skills and Competencies
- Responds to customer technical problems/issues related to software and applications via phone and/or online support.
- High-volume fast paced call center environment.
- PC software and application support experience needed.
- 2+ years of experience
- Some formal computer training (experience can be a substitute for training)
- Excellent written and verbal communication skills needed
- Open to US citizens or valid GC holders
- Must be able to pass criminal background check
Please submit your resume in confidence, for immediate consideration.